[Resolved] Voonik Tech — Refund not received

esha pahuja

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	www.voonik.com

I ordered a jacket on 25/11/2015 and since the size was small, I raised a return request. Its been two months now and they have not initiated a reverse pickup and have not refunded the money.I am continously follwing up but all they say is we have escalated the matter and pick up will be arranged but nothing has happened. Being a frequent customer to Voonik I trusted them with my money but it was a huge mistake.

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Sep 1, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2016

Voonik Tech Customer Care's response Hi Esha,

We are very sorry that you haven't received your refund.As discussed over the call, we have refunded the amount Rs.1619 today with the Reference ID: 56aa[protected].It will take 6-7 business days to reflect in your bank account.For further assistance write to us at [protected]@voonik.com so that we can resolve the issues at the earliest.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com