[Resolved] Voonik Tech — Refund not received | |||||
Sir i have ordered a pack of four tops with order no. R[protected]. Inspite of returning order on time n recieving nuvo ex reverse pickup sheet with awb: vnk0213505 along with complaining no action has been taken. More than 10 days passed n no reply from customer service. Kindly proceed towards the matter as much swiftly u so that we can get our refund. Was this information helpful? | |||||
Sep 7, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Aug 05, 2016 Voonik Tech Customer Care's response Hi Kavita, Sorry to hear that. We notice that the refund has been initiated on Jul 22nd, request you to check in the bank with the Reference_ID => N[protected] . If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. Verified Support Aug 05, 2016 Voonik Tech Customer Care's response Hi Renu, We sincerely regret the experience you have been through. As discussed over the call, we have initiated refund on Aug 5th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
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Subject: Order No : R[protected]
I had to choose an option of exchange due to damage product (white colour Handbag of D& S) got delivered on july 14th and returned it on July 15th.
I supposed to get my exchanged product by July 22nd (as per customer care) but not delivered yet. Please help.
Regards,
Renu