[Resolved] Voonik Tech — Refund of money of the returned product

Asha bala24

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560032
Website:	Voonik

I had ordered an glory bracelet watch two weeks ago and then the product was delivered by a sales executive and I saw the product was completely damaged so I had placed an complaint about this then after few days the product was returned back but still I have not received the amt back nor there is any message or e-mail regarding this so I request voonik to kindly take necessary action.

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May 28, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

Voonik Tech Customer Care's response Hi Asha,

We are so sorry, that you got a damaged product, it must be such a disappointment. We promise, we will investigate the issue to figure out, how such a product got cleared in Quality check. We have processed refund in Voonik credits on April 20th. We noticed that you have use Voonik credits for the order R[protected] which is expected to be delivered on or before May 3rd.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik