My order no R[protected]. I have returned the order and my refund is still pending. Its been one month.can you please check . I have called to the customer care number and they tell that refund status has been initiated from past three weeks. But it is not reflecting in my account. Could you please check and let me know if any additional information is required.
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May 30, 2017
Complaint marked as Resolved
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Voonik Tech Customer Care's response Hi Sruthi,
We are sorry to know that your upset with us. We notice that you have returned the product and refund was initiated on April 6th in your Bank . The refund was successfully sent form our end. Since it is a netbanking payment we do not receive a reference number for this payment. If in case you have still not receive the refund you may dispute the transaction made(debit) with the the dispute/chargeback department of their bank. Their dispute details are below:
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