[Resolved] Voonik Tech — Reg Wrong order and fraud

Sujatha Thati

from Bengaluru, Karnataka

Address:	560010
Website:	www.voonik.com

Hi

I ordered R[protected] but the product which I had received is completely different from the ordered one. Delivered person had taken the amount and not updated in the system. Till now the order it is not showing in the site to return.

Please take the necessary action and refund the amount.

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Oct 7, 2016

Complaint marked as Resolved

Verified Support

Sep 06, 2016

Voonik Tech Customer Care's response Hi Sujatha,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 3 -4 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.