[Resolved] Voonik Tech — Regarding my order on voonik "goyal fashion multi..." saree

m.girishmishra

from Kolkata, West Bengal

Address:	Khordha, Odisha, 751007
Website:	[email protected]

Sir,
I have ordered a Goyal Fashion Multi..." colour saree from Voonik having order No. R[protected] on 28.04.2017 with a confirmation message that the will be delivered in my address on or before 5 May 2017. Next message I received order is processed and will be despatched shortly. On 1st May I received another message that the order R[protected] has been delayed. I donot know what is going on. Please confirm me, as soon as possible about my shipment.
Thanking You.
Yours faithfully,
GIRISH MISHRA
[protected]

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Dec 30, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

May 03, 2017

Updated by m.girishmishra Dear Sir,
As per the discussion with your representative a little while before, I have transfered a amount of rupees 418/- towards the payment of a saree from Goyal Fashion multi... saree through netbanking from SBI with reference number [protected]IGABFFZJE7. Please refund my amount or send me a check with the name GIRISH KUMAR MISHRA as soon as possible.

Hope, your esteemed organization will take necessary steps as soon as possible for the above said task.

Thanking You.
GIRISH KUMAR MISHRA
[protected]

Verified Support

Nov 28, 2017

Voonik Tech Customer Care's response Dear Girish,

As per the telephonic conversation, we have successfully refunded your amount for the order ID R[protected] into the same account from which the payment was made.

The order was cancelled due to the unavailability of the product. Hence we request you to treat this incident as an exception case so that we will have an opportunity to serve you better in near future and do continue shopping with Voonik.

Regards,
Voonik

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Comments

pv6875

from Allahabad, Uttar Pradesh

I, Pinki Verma resident of C-2148, Indira Nagar, Lucknow had ordered for a black kurti. The courier boy took the amount (Rs. 500/-) and he told that the company will exchange the Kurti in 2 to 3 days. But till date i have not received the kurti nor the amount. Please do the needful.

My Contact no. is [protected] & [protected]

Voonik Tech Customer Care's response, May 9, 2017

Verified Support

Hi Pinki,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik