[Resolved] Voonik Tech — Regarding the refund amount for returned dress material

sandhya g s

Address:	560059
Website:	voonik

I had received aanarkali dress with id r[protected] which was of small size.. On repeated calls, for returning this product i called voonilk customer care... They never. Picked up.. I then complained in this forum.. After 2 days they picked up the dress material.. Through shadow fax... And promised me to refund the money within 5 days. I still have not received the money of 696rs... When will you refund my money???¿???
Had a very bad experience with voonilk
I am adding photos of the bills..
Please don't shop invoonik, i[censored] want to then first call to customer care... And then try...

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Nov 12, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2016

Voonik Tech Customer Care's response Hi Sandhya,

We sincerely regret the experience you have been through.We had processed the refund in your Voonik credits. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:
Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.