[Resolved] Voonik Tech — Return issue

Aakankshya

from Siliguri, West Bengal

Website:

mrvoonik.com

I want to return items of order no. M[protected] at mr. Voonik, delivered on 4th june, 2017. The price refund system to my bank account is having a problem.
Although i'm entering my acc no. Twice correctly, it still says acc no. Isn't matching. I can't even return the products.
The customer care email id - [protected]@mrvoonik.com is also not helping me. Please help me. I want to return it.

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Jul 8, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

Voonik Tech Customer Care's response Hi Aakank,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that Request for the Return of your both products has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Mrvoonik

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Comments

Mohit Motwani

from Mumbai, Maharashtra

My order tracking id. MVKP[protected] is not delivered yet...No call from company as currents status is showing "no response from the customer"... kindly deliver my product as soon as possible
Thank you

Voonik Tech Customer Care's response, Jun 8, 2017

Verified Support

Hi Mohit,

We sincerely apologize for the inconvenience caused to you. We noticed that your order got delivered to you on June 7th 2017.
If in case you face any issue, then kindly write an e-mail to help@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

Renuka Talla

from Raipur, Chhattisgarh

The product i have orderd is not of proper fitting so i wana return it

Voonik Tech Customer Care's response, Jun 9, 2017

Verified Support

Dear Renuka,

We are sorry to hear that the product we sent did not match your expectations.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

Sagar Mungse

from Mumbai, Maharashtra

I have book by order now it's showing I will receive my order on 13 to 14 . But in that day i m going outstation . Pls delivery my order on urgent basis
Order number M [protected]
Order number M [protected]

PL send ASAP

Voonik Tech Customer Care's response, Jun 15, 2017

Verified Support

Hi Sagar,

We noticed that your order got delivered to you on June 10th 2017.
If in case you face any issue, then kindly write an e-mail to [email protected] & we'll look into it.

Thanks and Regards,
Team Mrvoonik