I ordered a tamanna sraee of order no: R[protected]& order date feb 09, 2016 and invice no.[protected] I got a completely different dress. I called up the customer care executives and they are constantly saying it as busy. I need my money rs.607 rupees back at any cost. Please take your product back. Don't fool the customers this way. I need a reply. This behaviour is so cheap and disgusting...mangla kotecha
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Aug 20, 2016
Complaint marked as Resolved
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2016
Voonik Tech Customer Care's response Hi Atul,
We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 6-7 working days.
Thanks and Regards,
Team Voonik
P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com
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