[Resolved] Voonik Tech — Return of a product

Binindita Sutradhar

from Delhi, Delhi

Address:	791109
Website:	voonik

I have ordered a saree (Order no : r[protected], payment method : cod
) from your website. But instead of saree i got a salwar suit. I am very much disappointed by your service. Now i am trying to return my product, but i didn't get any response from your side. So please try to resolve my problem.

Was this information helpful?

No (0)

Yes (0)

Nov 26, 2016

Complaint marked as Resolved

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Binindita,

Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a non-Voonik order to you. Please share the invoice you received with this order at [protected]@voonik.com. On receiving your e-mail, we’ll take it up with the respective courier service and resolve the issue at the earliest. As a Voonik customer, please be assured that we will resolve this issue on your behalf even though this is a non-Voonik order.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.