[Resolved] Voonik Tech — Return of product not happening in app.

Nanthini Sriram

Address:	560102
Website:	www.voonik.com

R[protected] order is got on Aug13 2016. The size of the shoes is not fitting.,
I want to return it to Voonik.
Its asking for RAN number.

So I called customer care,
Cusotmer care phone unreachable.

Its already 4 days past the delivery.

I had mailed them to [protected]@voonik.com, The mail bounced back.This is the mail id given in voonik app.

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Oct 4, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2016

Voonik Tech Customer Care's response Hi Nanthini,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.