[Resolved] Voonik Tech — Returning for product

poyu

Address:	560045
Website:	voonikfaison.com

Sir i have bought a sari but quality of cloth is veri worst so please return it.
thanku
my order no is R[protected]
i want return my money in same account.
customer name avinash chandra
mobile no. [protected]
sipping addresz aadarsh phram triveni nagar III near jps acedamy lucknow
utter pradesh 226020

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Aug 19, 2016

Complaint marked as Resolved

Verified Support

Apr 14, 2016

Voonik Tech Customer Care's response Hi Poyu,

We are sorry that your shopping experience with Voonik was not delightful. We are working closely with our seller partners to improve the product quality.
Regarding the refund, we had processed the refund as Voonik credits in your Voonik account. Voonik credits is a shopping currency that can be used only on Voonik. Since you wish to get the refund in your bank account, we have initiated refund on April 14th, it may take up to 6-7 business days for your bank to credit the refund amount to your account.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

Verified Support

Apr 15, 2016

Voonik Tech Customer Care's response Hi Prachi,

Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.