[Resolved] Voonik Tech — Returning of voonik saree

Kamala Murthy

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu
Website:	VM-voonik

Ref order no:R74472712

I have placed an order Styloce Black Faux Georgette Saree TS-001. The saree was delivered and to my surprise the colour was entirely different. It was a three part stitched saree and the quality of stitching is very very poor. I wanted return the saree and would request you to pay back my money by cash. I paid the same on cash on delivery basis. My E mail ID is [protected]@yahoo.com and my phone no is [protected].Pl. do the needful

Kamala Murthy
dtd.17.9.2016

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Oct 21, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2016

Voonik Tech Customer Care's response Hi Kamala,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.