[Resolved] Voonik Tech — Returning the product

Manasa Suresh

from Bengaluru, Karnataka

Address:	Surat, Gujarat, DKAYL
Website:	www.voonik.com

I have ordered a lehenga but its quality is very poor and its pattern is defferent from the ordered product
Order no-r[protected]-1
Return authorization number:dkayl
Invoice number[protected]
Sellers name and address - bmre trade 12/vishwkarma bhavan 3rd floor opp panchratna tower beside bs dhosha l h road varachha surat-395006 gujarat
Awb no - vnkc[protected]

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Jun 2, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Voonik Tech Customer Care's response Dear Manasa,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik