[Resolved] Voonik Tech — Sending only one product with is ordered two

Ranju Dhayalkar

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400071
Website:	www.voonik.com

Dear team voonik,

Beautiful orange embroidered. Was buy one get one offer but u send only one product please kindly reply the mail and i want another beautiful orange embroidered frock. With order number r[protected]

Dont cheat customer because i booked for cousins twins sisters i need to order saree and lenga also or else contact me contact number [protected]

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Nov 4, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

Voonik Tech Customer Care's response Hi Ranju,

We notice that you have not used B1G1 offer at the time of placing order. To avail the BOGO offer, a minimum of two products should be added to the cart. The BOGO coupon will be auto applied at the checkout stage. Since you have ordered for only one product B1G1 offer was not applied. But don't lose heart! We have some awesome offers coming your way.Keep an eye on the offers section of the app or website and daily offer notifications.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.