[Resolved] Voonik Tech — Sent wrong saddle size instead of 8no I received no 6

subhash haldankar

from Pune, Maharashtra

Address:

403515

Please send me correct size of saddle sent to me on order no.M[protected].from size 6 to size no 8 of sandal sent to me on[protected].i hope necessary steps will be taken at ur earliest.

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Jun 3, 2017

Complaint marked as Resolved

Verified Support

May 02, 2017

Voonik Tech Customer Care's response Hi Subhash,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away. We notice that you have returned the product.
We are sorry, that we had to cancel your exchange order after keeping you on hold since April 21st. We were expecting fresh stocks of “Manav Sandals(465061)" when we received your order. But unfortunately, the consignment is getting delayed, more than we expected.So we have cancelled the order. We have processed refund in your Mrvoonik credits on April 29th.
If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it.

Thanks and Regards,
Team Mrvoonik