[Resolved] Voonik Tech — Stunt women's hipster... | |||||
I received my order r[protected] today. I'm displeased with the quality of the the cotton briefs i ordered. It doesn't even seem cotton. When i go back to the app to initiate the return process, it's not even shown that it has been delivered. It doesn't even show the return option there. You shouldn't cheat someone by showing something and sending something else. The underpants i ordered were advertised as stretchable and tummy-tucker. It doesn't seem like that though. Was this information helpful? | |||||
Aug 26, 2017 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 Voonik Tech Customer Care's response Dear Kitz, Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away. Request for the Return of your product has been raised. Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours. The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it. Thanks and Regards, Team Voonik | |||||
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