[Resolved] Voonik Tech — Transaction and refund issue

prashant paschal

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110092
Website:	voonik.com

This is in reference to order no. r[protected] containing seven items dated 4th july, 2016.

The amount of rs 4222.10 was paid by allahabad debit card but by mistake payment was deducted 2 times for the same order.

Find attached the mini statement of the transaction done 2 times from my debit card.

Kindly check and return rs 4222.10 + amount of rs 3797/- for the following items:

1. silkone's designer black mallika printed party wear saree of rs 599/-

2. ishin faux georgette yellow & black printed women's saree of rs 354/-

3. gmi pink stried top-0 casual cape sleeve striped women's top of rs 299 + 28 (shipping charge) =rs 327/-

4. rizom set of 6 cotton leggings of rs 639/-

5. oleva ladies lam lam jeggings olam_jz_pack of 4 of rs 899/-

6. designer printed spider suit of rs 380/-

7. silkone designer printed ak rani party wear saree of rs 599/-

Kindly do the needful and refund the amount of 4222.10 + 3797 = rs 8019.10/- in the same bank account.

Hope to get a positive reply from your side.

Thanks

Nisha john

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Aug 18, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2016

Voonik Tech Customer Care's response Hi Prashant,

We notice that amount Rs. 4222 was successfully captured for the order number- R[protected] and all other transactions were unsuccessful.We have initiated refund of Rs.4222 on July 12th, it may take up to 7-10 business days for your bank to credit the refund amount to your account.If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.