[Resolved]  Voonik Tech — Unable to cancel product because app aks for RAN

I ordered product no R[protected] on 15 December and it's delivery date was 23 December but it wasn't delivered so I want to cancel it. and ordered product no R[protected] on 21 December but due to some problems I need to cancel it but it isn't happening the app asks for return authorisation number.what should i do?

Payment mode COD

Tried a lot but didn't happen.
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Jan 28, 2017
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Dec 26, 2016
Updated by nikeah gurung
I placed my two orders.But because of some problems i need to cancel the order.And I was about to do it but it was not possible because app asks for Return authorisation number.I don't know the RAN number I tried a lot but couldn't do it.So what should I do?
Verified Support
Dec 26, 2016
Voonik Tech Customer Care's response
Hi Nikeah,

We regret to inform you that your both orders R[protected] and R[protected] has been processed. Kindly reject the package once it reaches you.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik
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