[Resolved] Voonik Tech — Unable to return a product

priyankatest

from Bengaluru, Karnataka

Address:	560068
Website:	www.voonik.com

Order id- R[protected]
order name-Fiorella black wedges

I need to return this product as it doesn't fit me.But not able to proceed with the process.
In the process it is asking for RAN number and i tried to give that Invoice number but it is showing invalid.
please let me know the procedure to return the product.

phn-[protected](plz feel free to call)

its a worst site i ever shop

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Oct 15, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

Voonik Tech Customer Care's response Hi priyanka,

Accept our sincere apologies for this unfortunate incident.
Request for the Return of your product has been raised.
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your bank account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.