[Resolved] Voonik Tech — unable to return and get refund in bank account | |||||
My order id is r[protected]. I m repeatedly filling the required credentials to return this product because it's quality is not at par it's price and the material is very cheap but everytime it is showing that my account no is invalid when it clearly isn't. I tried to repeat the process with my another bank account but still the same thing is happening. I have been calling the customer support center since 2 days but they just cut the call after a minute. This is by far my worst online shopping experience and it has nothing to do with the product but the very inconvenient and messed up system this particular site has when you wish to get refund not in terms of voonik credit. Was this information helpful? | |||||
Sep 10, 2017 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Aug 08, 2017 Voonik Tech Customer Care's response Hi Tanu, We are sorry to know that you are upset with us. We're forwarding this case to our Quality Check team who will take the necessary action right away. We notice that you have returned the product and refund for this particular order ( R[protected]-1) was initiated on 28th, Jul 2017, as per the bank’s policy, the amount will reflect in your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays). Request you to please contact your concerned bank after the mentioned time frame for the refund amount with the transaction Reference_ID[protected]. For any further assistance, please write to us at [protected]@voonik.com. We will get in touch with you and resolve the issue at the earliest. Regards, Team Voonik | |||||
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Thanks
Best regard, s
Ritesh Kumar vishwakarma
We are sorry to hear that the product we sent did not match your expectations. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Regards,
Team Voonik