[Resolved] Voonik Tech — Useless advertisement

Rupam Nath Liton

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700071
Website:	mrvoonik.com

To
Team mrvoonik

Sir/madam,
I have received today (04.10.15) the sydney shoes blue m[protected] through xpressbess courier service, which i booked online. The shoe code is 211478, but my complain is that when i was going to book the abovementioned shoes, i saw the advertisement against the shoe is : "buy one get one free". That's why i have ordered online. But now i received only one pair shoe. So why have you given that type of worthless advertisement i. E "buy one get one free"? Its not fare. I think i will take necessary action against your advertisement.

Thanks
Rupam nath
Cotton casuals (I) pvt. Ltd.
3rd floor, behind golden park hotel, kolkata : 71

Was this information helpful?

No (0)

Yes (0)

Nov 7, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Ranju,

We notice that you have not used B1G1 offer at the time of placing order. To avail the BOGO offer, a minimum of two products should be added to the cart. The BOGO coupon will be auto applied at the checkout stage. Since you have ordered for only one product BOGO offer was not applied. But don't lose heart! We have some awesome offers coming your way.Keep an eye on the offers section of the app or website and daily offer notifications.
If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@mrvoonik.com.

Verified Support

Oct 07, 2016

Voonik Tech Customer Care's response Hi Rupam,

We notice that you have not used B1G1 offer at the time of placing order. To avail the BOGO offer, a minimum of two products should be added to the cart. The BOGO coupon will be auto applied at the checkout stage. Since you have ordered for only one product BOGO offer was not applied. But don't lose heart! We have some awesome offers coming your way.Keep an eye on the offers section of the app or website and daily offer notifications.
If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@mrvoonik.com.