[Resolved] Voonik Tech — Vastrasutra multicoloured cotton a-line dress

Surabhi Dave

from Chennai, Tamil Nadu

Address:	600082
Website:	www.voonik.com/women-clothing/dresses

The product quality is so low that I have never imagined. Although its cotton only still the kind of material being used is like that if it would have been infront of my eyes, I would have never given it even a single look.

Also not even ''lining'' is being used which is o[censored]tmost necessity for any such dress. What if even we Customers would have paid them with half duplicate notes?
I even tried reaching them via customer support no but its out of service. Now ''Voonik'', will you plz tell me how should I return your product and get my money refunded as soon as possible.

Thank you.

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Jun 15, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

May 13, 2017

Voonik Tech Customer Care's response Dear Surabhi,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was initiated on May 12th 2017, as per the bank’s policy, the amount will reflect in the your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays).
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

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Comments

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from Varanasi, Uttar Pradesh

I ordered this pink top and it was delayed due to some reason bt today I received the message that the delivery was failed when he didnt even attempt it .kidly deliver our products in tym.we were at home and has not even rang up.kindly deliver my parcel.I needed it today and it couldnt reach me in tym.

Voonik Tech Customer Care's response, May 22, 2017

Verified Support

Hi Moni,

We sincerely regret the experience you have been through.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik