[Resolved] Voonik Tech — Voonik [order r[protected]] they dont give proper response and no refund of my money | |
I ordered a dress from voonik.com through credit card on 5th may. The order number is order r[protected]. I had waited for more than 25 days. I didnt receive my product and when i contacted the customer care, asked to cancel the order they didnt give proper response. I have contacted the customer care for 6 to 7 times still no response. Every time they were saying we have escalated the issue you will receive your money in 5 days. Still nothing is happening. Worst online shopping site ever. Trying to loot people's money. I want full refund of my money. Was this information helpful? | |
Aug 19, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Jun 09, 2016 Voonik Tech Customer Care's response Hi Suryad, Apologies! The order stands cancelled due to logistical constraints, hence we have initiated refund on June 9th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. Request you to place a fresh order and will ensure a hassle free delivery to your doorstep. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |
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