[Resolved]  Voonik Tech — Wrong pattern of product (necklace)

Address:New Delhi, Delhi, 110064
Website:www.voonik.com

Wrong pattern of necklace received on date 15/3/16.
We will not receive any furthur parcel until the said product is changed.
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Aug 20, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2016
Voonik Tech Customer Care's response
Hi Chhaya,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return. For further clarifications feel free to contact us on[protected] or [protected]@voonik.com.

Thanks and Regards,
Team Voonik
Complaint comments 

Comments

I have not received the product which had demanded. A different pattern of product Code: 1514072 is received. I request you to send the same pattern of the product.

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