[Resolved] Voonik Tech — Wrong product delivered and not refund full money

Yamini Salvi

from Delhi, Delhi

Address:	New Delhi, Delhi, 110092
Website:	www.voonik.com

I ordered "Raabta Red Net Short Dress" of Rs. 524 and got totally changed product. When i was trying to exchange then it was unable to process so finally i had to return that wrong product(Cost 349 rs.)My Order number is R[protected]. And i got money back only 494 Rs.
If Voonik people do not have such command on their software/department then why are they making fool to us and not refunding the amount which they took from me.
This is totally wrong.

Either voonik should deliver the same product or return full money(524Rs).

Below link of product :https://www.voonik.com/recommendations/raabta-red-net-short-dress-raabta-fashion-rdw-143

+2 photos

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Jul 3, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2017

Voonik Tech Customer Care's response Hi Yamini,

We sincerely apologize for the inconvenience caused to you.
We notice that you have returned the product and the refund was initiated ( Shipping Charges )on June 2nd, s per the bank’s policy, the amount will reflect in the your account within 7-10 working days (excluding Saturday, Sunday & Bank holidays).
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards
Team Voonik