[Resolved] Voonik Tech — Wrong Product delivered1

keshik

from Hyderabad, Telangana

Address:

500008

Ticket # 2214469, 2209416 was raised to return & refund wrong product delivered for order#R[protected].

Actaully a Yellow shirt was ordered but received a green shirt.

Despite trying to initiate return from site, no confirmation of return received. thus raised the above two tickets and still their is no info on the refund or return of the faulty delivered product.

Till now neither the return is initiated nor any refund. Either send the correct product or refund immediately

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Mar 5, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Voonik Tech Customer Care's response Hi Keshik,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We are sorry to inform you that we are unable to accept your return request for order ID R[protected]-1 The order was delivered to you on 12th Jan and our seller has only 15th days return policy. So you have exceeded the permissible return period.

Thanks and Regards,
Team Voonik