[Resolved] Voonik Tech — Wrong product even after exchanging once

Tpta

from Delhi, Delhi

Website:

Voonik. Com

This is to bring to the notice of the voonik that i have order a ishin black and pink embroider suit from voonik. But the result i got was disgusting. When the delivery was made, for the first time, i received a green suit, 'though embroided'. Since green was neither my taste nor my order, i put up a complain for exchanging it. But after exchanging the quality of the suit is worser than the last one. The suit is of green and white color and i'm not at all going to accept this. I ordered for a cotton suit and got this kind of material. Did i really pay 700-750 rs for this kind of thing? I want it to be changed as soon as possible and this time with the right suit and not this kind of crap. The last time my only problem was the colour. But this time every single thing in this suit is my problem from material to design to colour.
Order no. R[protected]-3
Tin no. -[protected]
Cst no. -[protected]

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Jun 12, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

May 08, 2017

Voonik Tech Customer Care's response Hi Tpta,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik