[Resolved]  Voonik Tech — Wrong shoes provided

Address:431001

Sir/madam

i don't know who is seen my complain but my complain is big,
coz i am buy online shoes from ur web side, and i got used and scrap shooes from ur side,
i am also filling the returned form for my money, coz my shoes price is 1247 is not a small amount and try to understand Nd revert pl z,
contact me for talk [protected]
please solve my problem as soon as possible
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Sep 24, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
Voonik Tech Customer Care's response
Hi Yogijadhav,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was initiated on Aug 24th, it may take up to 3-5 business days for your bank to credit the refund amount to your account.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Complaint comments 

Comments

What a pathetic customer care u have still in this competatitve market??
Voonik Tech Customer Care's response, Aug 24, 2016
Verified Support
Hi Satish,

We are sorry to know that you are upset with us. Please share your concern and order number at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].
As per catalog the length of saree is 220 inch it means 5.58 meters, but we received just 5 meters sarees. Voonik is not accepting this genuine complaint and not replacing or refunding money.

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