[Resolved] Voonik Tech — Wrong shoes provided

yogijadhav

from Mumbai, Maharashtra

Address:

431001

Sir/madam

i don't know who is seen my complain but my complain is big,
coz i am buy online shoes from ur web side, and i got used and scrap shooes from ur side,
i am also filling the returned form for my money, coz my shoes price is 1247 is not a small amount and try to understand Nd revert pl z,
contact me for talk [protected]
please solve my problem as soon as possible

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Sep 24, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2016

Voonik Tech Customer Care's response Hi Yogijadhav,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was initiated on Aug 24th, it may take up to 3-5 business days for your bank to credit the refund amount to your account.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Comments

satish samal

from Bhubaneshwar, Odisha

What a pathetic customer care u have still in this competatitve market??

Voonik Tech Customer Care's response, Aug 24, 2016

Verified Support

Hi Satish,

We are sorry to know that you are upset with us. Please share your concern and order number at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

D. Kapoor

from Bengaluru, Karnataka

As per catalog the length of saree is 220 inch it means 5.58 meters, but we received just 5 meters sarees. Voonik is not accepting this genuine complaint and not replacing or refunding money.