[Resolved]  Voonik — Transfer of money as transaction credit

Address:Bangalore, Karnataka, 560045

I have purchased a saree for Rs. 739last year from voonik and returned the same on next day because it's quality was not good as boasted. There was option to refund the money in my Bank Account but Voonik had transferred the same as VOONIK Transaction Credit. Although I had provided all the details required but still they didn't transfer. I had complained about it twice on voonik Complaint cell but they didn't pay any heed. I am trying to utilise my transaction credit for purchase but I am not able to utilise. It always say Internal error. My 739 rupees is blocked with them from last one year. It's like mental harassment now. I have lost my right and looks like difficult to get my own hard earn money from a fraudent company. It's my sincere request to pay heed on my genuine problem. I request from honourable court to please take legal action against such companies. It's really a mental trauma for consumers in India.
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Jun 11, 2017
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
May 02, 2017
Voonik Tech Customer Care's response
Dear Adarsh,

We sincerely regret the experience you have been through.
Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik
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