[Resolved]  Vovinet — Customer ID[protected] no working from sunday m facing this issue in every week

Address:

Pune, Maharashtra

My Customer ID is[protected], my vovinet internet is not working from sunday. i am facing this issue in every week . I sent mails to customer care on May 2, May 12, May 17, May 24, May 25, May26 . Every time customer care saying like they have arranged engineer for me, but no engineer came at my place. I sent first mail on May2, the issue resolved on May4. Agin the net is down due to fibre cut issue on May 11, issue is resolved on May14. Again the net is down due to fibre cut issue on May 17, Issue resolved on May 20. Again the net is disconnected on May 24, but still no engineer came at my side.