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Vovinet Complaints & Reviews

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Last updated Mar 9, 2022
Complaints 49
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Vovinet reviews & complaints(49)

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Pathetic service provider. Network issue every day. It is highly impacted our office work, Online classes. we have paid it for 3 months, Requesting to reimburse remaining days money as i want to discontinue this service ASAP.
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    Frequent disconnection & billing issues - The call centers are so hope less and useless that they just transfer calls from tech to billing and billing to tech and while on hold the lines drops off and no response what so ever from any supervisor.
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      Despite of having 40 mbps connection, hardly get 10 mbps.
      Also, Customer care service is very pathetic. Every alternate day I face speed/outage problem...
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      Vovinet service is ridiculous in Pune, i have taken the Vovinet connection in NIBM 100 MBPs speed plan but they were providing me 50 MBPS plan, No one gives response, Support is very very cheaply bad.
      Sent more than 10 emails no reply, bill team are always busy no call back is arranged after repeated calling.

      [protected] Plan: 100Mb_UL_90D.

      I was customer since last 4 years but they are making fool by providing...
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      Customer care do not respond at all, while calling on phone. Now my plan renewal will be due shortly and I wanted discuss about the plan and I received no response....
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      Vovinet not working since yesterday night
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        Forgot the password
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          My internet connection please fix this problem thanks
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            This is to inform you that since Wednesday night[protected] my internet is not working. ( Microscan) ( Account [protected]) registed name is Anirudh Pole. After repeated complaints and calls the internet is still not working, very pathetic and irresponsible service. I have been facing this problem since day one.I have paid 6 months advance payment.Six to seven times a month I have to face this problem. I have taken this service as I'm working...
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            I did the recharge of my internet but the internet was not working.
            I complained several times to the microscan team but no one turned up and they also stopped replying to my emails....
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            I have a 50 mbps broadband connection from microscan.
            However since last 2 months i am not even getting 5 mbps speed. I have raised this issue repeatedly since in last 2 months but the complaints have been closed without resolution even after specifying not to do so without confirming resolution.
            +1 photos
            Vovinet customer support has been notified about the posted complaint.
            Complaint closed again without resolution or confirmation.
            Can anyone help me to escalate to consumer court?
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              No way of getting customer support.
              Bill is paid in June and now account is blocked saying the payment is not done.
              with the Work from home situation we are stuck and such a support is totally unacceptable....
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              I am trying to reach customer care on mentioned number on website, but there is no reponse at all.
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                We are facing data connectivity issues since from past couple of few days.. This tends to curb our work from home schedule. It is my humble request to please take necessary actions and come with a solution for the same. I hope the issue will be resolved shortly..

                Regards-rajesh kharabe
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                  My account number[protected], name himanshu vaish.

                  I have received as many as 7 emails and 20 messages regarding the payment, when i have paid well before the due date. My payment details are as follows: payment to : microscan infocommtech pvt. Ltd.
                  Transaction receipt no. 240323
                  Transaction date : 18th october, 2019
                  Amount paid : 2949.00

                  Twice it's been informed at the customer care department...
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Vovinet — refund amount of unused services from the vovinet wifi system

                  Hi,
                  I have been relocated to a new location which is within 500m away, Since i have vovinet (microscan) system installed for WiFi in my house so i asked vovinet (microscan) customer care about my relocation. My current plan includes fee of 3 months out of which i got transferred in the 1st Month end.

                  I have been following up for refund amount of my unused WiFi Connection for the Subscriber ID :[protected]. After several...
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                  Disgusting service... We have paid the amount for renewal 48 hours before and our services yet not active and such rude customer service who havent yet activated our service.. When we asked sandeep donde email address they refused to give... We have spoken to around 6 customer reps with names karan gada, tanveer shaikhs and multiple people below them did not even bother to help us... They kept saying we will call u back but all in vain......
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                  Dear friends, this company provides broadband services in pimple saudagar pune. I have subscribed to their connection in roseland residency pimple saudagar for last one year and things were ok though not good. Recently after paying my subscription fee for next 4 month on 4/12/2017 rs 4129/- suddenly they stopped the services from 10/12/2017 without information. When contacted they told me that society is not allowing them to continue their...
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                  A) monday, may 29, 2017, 12:55 pm (Duration of call 1 min 44 secs) - this call was made to customer care to send an engineer at my place in order to rectify the issue. Customer care agreed to this but no engineer showed up for the entire day.

                  B) tuesday, may 30, 2017, 10:14 am (Duration of call 2 mins 57 secs) - same call was made however i learned that my previous complain was not entered in the system rather it was simply...
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                  Vovinet is the worst service provider especially in Mumbai, andheri east area. The customer care is lathargic and do not know how to deal with customers. Their onsite team is incompetant in dealing with issues. Network is very bad, most of the time it is not working. They provide routers which even does not reach in bedroom which is just 5m away from the router. Onsite support is worst and is not update with latest technology. As usual false...
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