3.30am on 11 feb 2018 bus stops at vrl patrol bunk and vrl canteen. I had been to washroom where there was a guy sitting behind the window on the wall with half clothes on from bottom. When i went back and screamed at him, he started running i couldn't even catch him because of this clothes and also because he was not fully dressed. When i can out and complained to the nearest counter the reaction was first in such a way that they didn't believe me. Then they are giving reasons saying there is no way any one can come there it has plants and no one can enter there. I asked him then do u think i am lying at 3.30am in the morning. Then he is sending a gard to check the place. I was shocked that the security level was so poor. This was my first time journey in vrl with my mom from chikodi to bangalore. It started from chikodi at 7.30 on 10 feb 2018. My name is pooja and i am traveling with my mom anita. A very bad experience. Ladies be careful before you go to any washroom check properly what is going on at the back side of the washroom also. Was this information helpful? | 
This is related to customer care[protected], when I called the number, it was picked up and rejected.The customer care executive listened to me and directly rejected the call.