VRL — service regarding timing

Address:

560040

This complaint is about vrl and service.

Nowadays it has become a very casual practice that no buses run on time. Be it from anywhere to anywhere.

It's a very common delay time of minimum 30 minutes to 2-3 hrs.

We book buses relying on their timings that they mention in many of the online third party applications and as well as on their own website and plan our next schedules and days but they have never arrived nor dropped on time. This is causing 1) we're losing our hard earned money 2) losing our trust in people/office that we promise them believing vrl timings

Vrl is losing it's goodwill in the market for sure. I can bet on this because, i have heard from many of my friends, colleagues and relatives that they have completely stopped relying on vrl service and specifically with the timing and they have started using other transport services