VRL Travels — Abt money taken for volvo but not given

Address:

Dakshina Kannada, Karnataka, 575015

On 19th i bought ticket to travel from mangalore to mumbai. Agent said volvo sleeper bt it ws nt volvo and he said it will reach mrng 11 but it reached at evening 5pm. I want you to take strict action against that travel agent. My seat was l1, l2 and bus was py01cg6208. I called customer care but nobody replied to my report. My mob numb [protected]