VRL Travels — bus driver irresponsibly moved bus from boarding with out picking customer and not even informed

Address:

Bangalore, Karnataka, 560022

We have choosen vrl travels out of all travels available as we thought this travels has feasible boarding point for use.
But as we have booked a seat in lower 02 bus num 4794 from bangalore to gokarna on 16/01/2018 boarding at gandhinagar.
We are booking ticket from bommasandra actually dey have to send gandhinagar for boarding but dey sending anand rao circle but we asked in vrl office dey say here we don't have boarding u people have to go gandhinagar only dat time driver call us we are leaving we said we already left to gandinagr den we said to driver we are coming govardan boarding den he said ok i will cal u
U can wait like dat so as per his instruction we are waiting in govardan vrl office at 9.15 to 10 clock... Actually we are reached at 9.00 clock to govardan vrl office we enquired regarding our ticket he also say wait here only bus will come so we are waiting... Afterdat at 10.10 driver called he asked wer are u we said we are waiting in govardan but he say we are moved near peenya den we ask den now wt to do he say come to other bus m waiting here only again we said same problem to vrl office staff den he arranged other bus from govardan to peenya in travelling again called driver in the middle he say m waiting only 5 mnt otherwise i will go i cant wait like dat again we requested to driver pls wait der i will bring him in bike only he said ok again we reached peenya just now he left again we called he said come to tumkur i pick up der like dat finally dey left in middle road passenger he is age 55...

Worst experience verry irresponsible driver and vrl staffss