VRL Travels — Expired my goods due to poor services & rudely behaviour of agent

Address:

Gurunank nagar, Post camp

Hello sir !
We are Shyam Traders paratwada .
I have booked goods in your cargo .
LR. No. [protected].
Sir the goods have reached at NANDGAON PETH AMRAVATI on 8 jan. ( Morning ).
& Till date i have not received the goods i.e. 11 jan.
The bilty mentioned that goods must be delivered at door delivery but shamefully your agent at NANDGAON PETH is not ready to deliver the same . Not only this the agent is also not ready to give the goods to me in hand . The goods are perishable goods which has very low life but i fell guilty to say that ur agent too rude & ur transport services are very poor due to these types of agent .
I think vrl logistics or that agent will not claim my loss which I occoured .