VRL Travels — I am complaining about hopeless service from VRL.

I booked AC sleeper. I don't know why their AC is not able to reduce the temparature. It's too hot and AC is not working in the travel. They are saying ki ab kuch nhi kr skte. Charging sockets are not working. No individual lights in the travel. Forget all other things but i have to travel with no ac in 42 ° temperature. Worst experience.