VRL Travels — Is this a passenger bus or luggage bus

Address:

Hubli

The worst travelling experience observing in VRL.right now I m bus travelling from Bellary to Mumbai and the bus had halted in depot in hubli and tranfering luggage from other bus to ours bus.the bus arrived here at 9.30 and it's 10.55 p.m.now.they don't ever cares about ladies in the bus with senior citizens .A/C is also slow and when complained to driver about this issue got rubbish answer like, bus fast chalega tabhi a/c fast chalega...