VRL Travels — never respond to complaints and issues

Vrl travels have earned lot of money from passengers now they don't bother or care about their passengers. I was travelling from ahmedabad to pune. I took bus from narol circle. I had two small luggage bags. I requested bus staff to not keep any bag on one of my bag bcoz i was carrying some fragile items. But one of the staff came and told very rudely to me that we can't keep any bag here u can take ur bag with u.
In whole year me and our company employees travel with vrl which costs about lakhs. I am going to boycott vrl and already told my colleagues & company not to use any vrl services. Also they provide stinky & dirty used blaketshere are many better travels vendors providing really good service.