VRL Travels — Pathetic service - Unsafe drop

Travelled on 17th Aug from Bijapur to Hospet.
Name Ramnath Pujar
TRNo:21833444 VIJAYAPURA HOSAPETE Bus No.KA25C6974

Booked tickets from Red Bus. The drop off clearly showed Hospet. When on board the driver informed me that the Bus would not go into the city and I would be dropped off at the bypass. I was dropped off at an unknown location about 4-5 km away from hospet at about 11.15 at night. The place was totally deserted and no transportation available at all. This was completely unacceptable. Anything could have happened to me. This is terrible travel experience and VRL is to be blamed totally.

Spent 1000 rupees to reach desired location. VRL should bear this expense and ensure they treat passengers safety as their priority.