VRL Travels — Poor response and delay in rectifying problems

Address:	Bangalore, Karnataka
Website:	www.consumercomplaints.in

I started from bangalore to mumbai around 1.00 pm .. Vrl transports ka 25aa 5178. It stopped due to some engine pb around 8.00 pm . We are total of more than 40 passengers stranded in a place for more than 3 hrs. Waiting for alternate vehicle which they promised in 1 hr. We stood at this odd place and odd time without nearby hotels to take food . The response time is poor and the service of customer care is useless. Better choose some other transport if its night travel . My seat no. Is b and my name is durgeshwaran.A [protected]