VRL Travels — Rude behaviour of agent at Manish holidays madiwala

Address:

Bangalore, Karnataka

I booked my ticket online and I was given a contact number on e-ticket for details. Before leaving home as th address was not informative . Whilst I called the number over 5/6 times no one answered . I asked th agent who calmly replied it is just a agent and not VRL office for me to question him. I then had to buy medicines so requested him place to keep my carry bag to which this dude replied that things will be stolen though the bag was right in front of him. I had to buy medicines but could not because of his answer and when I looked around there was not even one cc tv camera installed. Whilst I called the customer care it took me 3 calls to reach them though it was a 24x7 customer care. When I complained the representative assured that he will call tht agency and speak . As I had complained the agency person directly yelled at me and asked me to get out of his shop. This is the ordeal of travelling by VRL and Manish holidays Madiwala