VRL Travels — Service and complaint issue

Address:580029
Website:www.vrlbus.com

Dear vrl authorities,

This complaint is regarding timing. Yesterday my brother had bus (T r #[protected]Multi excel volvo i-shift ac sleeper) from pune to nagpur. As per the time schedule you had mentioned on your site, it was supposed to reach today at 8:00 am at ashirwad parking, nagpur. But it reach at 9:40 am. And due to which he missed his exam. Pathetic service!!. And this is not happening for the first time.

For every business, customer is god. You should respect him and his time. You should be responsible for whatever you are mentioning on your site.

I have faced same problem 4-5 times before also. But being loyal customer i preferred you only. This is the only reason, your business will fall down one day because there are other players who are providing better service at lowest cost.

Now onward i will never take your service nor will allow my friends and relatives to take.

Pathetic experience!!
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    VRL Travels Phone
    +91 83 6230 7300
    VRL Travels Address
    Giriraj Annexe, 1st Floor, Circuit House Road, Hubli, Karnataka, India - 580029
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