VRL Travels — service | |||
I booked for vrl bus from rajhamundry to bangalore on 15th dec 2017. Pnr number 11980599. Actual departure timing was 7.30 p. M. I arived the departure at 7 and i was in contact with driver upto 8. He infromed bus is delayes by 30 min. But at around 8.30 pm i was informed by the local vrl office that the bus is cancelled. I asked for refund. He informed, in bangalore also u can get refund with any of vrl office. After with so much difficulty in reaching bangalore over phone i contacted vrl office for refund. One person informed to contact jayanagar 9th block branch office for refund. But till today i visited jnr office for four times. Every time they are telling that they dont have money to refund. For 945 rupees refund i spent around 500 rupees for auto. Till now i not received my money back. Really a bad experience from vrl. Sorry to inform. I was informed about the delay of bus very late. Vrl not made alternate arrangement also for me to reach my destination Was this information helpful? | |||
Add a Comment | |||
13%
Complaints
460
Pending
0
Resolved
58
View all 460 VRL Travels reviews & complaints
+91 83 6230 7300
Giriraj Annexe, 1st Floor, Circuit House Road, Hubli, Karnataka, India - 580029
View all VRL Travels contact information
Post your Comment