VRL Travels — Service not provided after payment. Passenger left at source

Website:

www.vrlbus.in

I had booked a ticket from Bengaluru to Belagavi, I jad got a communication from VRL travels with bus no KA41 0439 and I arrived at the pickup point as per schedule but they sent a bus with different number and I had got no communication on the change and even the operator hadnt updated me when I enquired. the bus left without me.