VRL Travels — Unable to provide a sheets for sleeping

Address:410209
Website:www.vrlbus.in

I have boarded a vrl bus from kamothe to bangalore (Ticket no tj[protected]) on 9th may 2016, first of all the bus was 1 hour late. It was to reach kamothe by 11:15 pm but actually reached at 12:20 am, after sometime i started feeling a bit cold and there were no sheets at my seat so i went to the conductor for the sheets to that he gave me sheets that were used and smelling bad. I asked him if he has a spare one, to that he said he said that he has no spare sheets and also cannot arrange one for me. I asked him that i would have to raise a complaint to that he said do whatever you want to but i cannot help you out.

Kindly find below the bus no
Gj 18 az0283
+1 photos
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