VRL Travels — worst experience will not recommend anymore

Address:

Mumbai City, Maharashtra

I booked 2 tickets from udipi to mumbai was travelling with my daughter, while bokking was assured that the bus will drop us at Borivili thats d reason choose vrl, on my surprise was told in chembur that we will have to change d bus as the current bus that we are travelling have to go to hubli bus no c9173 ??? The bus driver n d conductor did not have a clue just said v cant do anytime ? So my question s when v travel with kids we look at convienece n not changing bus with our luggage to be moved from one bus to other I have been a regular traveller in ur bus but will make sure not to use it anymore n not recommend as well becuase d motto is just to make money