| Address: Vu Experience Center, 29 MIDC Central Road Andheri East, Mumbai - 400093 |
I purchased a VU126cm qled through Amazon which was delivered on 14 Nov24.
The installation did not happen properly within a few weeks the remote was not working properly the Compaints have been raised from 05 Dec onwards
Once a service technician came but did not replace the remote, he came checked said all is fine and the went away.
Since the last few weeks the picture clarity is bad whenever we use the set top box and the image shows with a green thick band on the right side which goes away when switched off and switched on again.
Complaints on this also was raised
The remote also malfunctions regularly and low battery message comes in a few days after replacing the batteries
I need proper technical support with the technician explaining issues properly. But it seems that Vu is only interested in maximum delay and no proper service during warranty period.
Requesting support and also awareness of all consumers.
Regards,
Sunil
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