[Resolved] Way2online Retail Private Limited — Memory card | |||
-Nov.3, 2015, -Product order no. S[protected], -i have ordered memory card for Rs. 1199 on 26.10.15, and i receive it on Nov.3, 15 and i found the card was defective and i made a complaint to the company on Nov.5, 15, they inform us to send the product but the information was clear that how can i send the product and after that i didn't get any reply for their support team till now.. [protected] we tried to contact this number but no response - require a refund Was this information helpful? | |||
Feb 24, 2016 Complaint marked as Resolved i got my refund yesterday from WHAKKY...
i am really glad for your service...
thanks for your support... Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 28, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear Ramkumar,
We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Thanks for your immediate action, i got an reply from that company. i have already send the product to them and send my account details also.
Thanks...
by
Ramkumar.
********************************************************
find the below conversation fyi...
hello,
Please find the below information bank account details for your need,
Account Name (Savings): RAMKUMAR V
Account Number: [protected]
Bank Name: SBI
Name (as per Bank): STATE BANK OF INDIA
IFSC Code : SBIN0016393
Branch Name: AIRPORT
Kindly confirm once you have refund my money.
Thanks,
Regards,
Ramkumar.V
[protected][protected][protected]
On Sat, Feb 13, 2016 at 12:59 PM, whaaky wrote:
Whaaky brings to you unique deals at unbelievable prices
Dear Customer,
This is to inform you that the product that you shipped to us, has been received by us. We can definitely go ahead to initiate a refund.
Kindly provide us with the following details so that we can go ahead to credit your amount into your account again.
Account Name (Savings / Current):
Account Number:
Bank Name:
Name (as per Bank):
IFSC Code or branch Name:
For further queries, kindly revert to [protected]@whaaky.com
Disclaimer: All the above details should be precise. Whaaky is not responsible for any wrong information disclosed by the customer.
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24-48 hrs